System status
All systems operational
Platform Operational
API Operational
Authentication Operational
Media uploads Operational
Email delivery Operational
Support
We're here
We're here
to help you ship.
Search the FAQ, browse documentation, or reach the team directly. Typical response time is under 4 hours.
Direct contact
Send us a message
We read every message. Be as specific as possible — it helps us resolve faster.
FAQ
Frequently asked questions
How do I apply to a Limy Hub program?
Navigate to the Applications page and complete the multi-step wizard. You'll hear back within 5 business days.
Can I update my application after submitting?
Applications can be edited within 48 hours of submission. After that, contact support and we'll assist manually.
How does the mentorship matching work?
Our algorithm matches you based on industry, stage, and goals. You can also browse all mentors and request directly.
Is there a free tier available?
Yes — the core community, feed, and discovery features are free. Premium programs and 1:1 mentorship require a subscription.
How do I cancel my subscription?
Go to Settings → Billing → Cancel subscription. Your access continues until the end of the billing period.
How do I report inappropriate content?
Use the ··· menu on any post or profile to report it. Our moderation team reviews within 24 hours.
Community forum
Ask questions and get answers from the builder community.
Browse forum →Documentation
Step-by-step guides for every platform feature.
Read docs →Email us
For sensitive matters, email [email protected] directly.
Compose email →